In this year’s edition, the Travel + Leisure World’s Best Awards have named La Casa de la Playa as the No. 1 Resort in Mexico, positioning it as an absolute benchmark of excellence in contemporary hospitality.
This award — granted by its readers, considered among the most demanding travelers in the world — coincides with the 30th anniversary of the prestigious recognition, consolidating the property as one of the most extraordinary destinations within and outside the country. Each year, hundreds of thousands of travelers participate in this international survey, evaluating hotels, resorts, airlines, spas, and tourist destinations based on their level of service, design, gastronomy, personalized proposals, and commitment to sustainability. In this context, achieving first place in the entire country represents an unprecedented distinction for La Casa de la Playa and a source of pride for local tourism.
Located facing the Caribbean Sea, between the Mayan jungle and one of the country’s most emblematic beaches, the resort redefines luxury from a Mexican, sustainable, and detailed vision. With 63 suites, each with a private pool, sea views, and a carefully selected collection of artisanal elements, the hotel achieves a unique balance between comfort, design, and authenticity. Designed to blend local charm with modern comfort, the rooms are decorated with art pieces that celebrate Mexico’s cultural richness, from representations of the Wixárika worldview to mosaics inspired by 19th-century Yucatecan haciendas. Additionally, all rooms feature a jellyfish aquarium, maintained in the hotel’s marine life laboratory, aimed at protecting and promoting the reproduction of this fascinating species, as part of a series of initiatives demonstrating the hotel’s commitment to the conservation of local and global biodiversity.
“Receiving this recognition as the No. 1 Resort in Mexico is a true honor and reflects the commitment we have at La Casa de la Playa to excellence and the most authentic Mexican hospitality. Every detail of our hotel — from its architecture, design, gastronomy, and personalized service — is intended to offer an experience that connects deeply with the soul of Mexico,” said Akis Neocleus, Executive Director of Hoteles Xcaret.
Service is another pillar of the recognition. Each guest has access to a butler available 24 hours a day, while the culinary offer — orchestrated by internationally renowned chefs such as Andoni Luis Aduriz, Martha Ortiz, and the Rivera-Río brothers — transforms the stay into a journey through the flavors of Mexico and the world, from an Asian, Basque, and Mexican-inspired dinner at Xal, to poetic and feminine cuisine at Tuch de Luna, or a vision of northern and southern Mexico at Centli and Lumbre.
La Casa de la Playa’s wellness program was also key to this distinction. The award-winning Muluk Spa is an exclusive space designed to offer a unique relaxation experience. It features modern facilities such as saunas, a hydrotherapy circuit, double massage cabins with jacuzzi, and a special suite for brides.
Additionally, the hotel is part of the “Exclusively Your Way,” concept, which offers each guest a fully personalized experience tailored to their preferences, complete with 24-hour butler service and exceptional culinary experiences. Guests also receive preferential access to Xcaret parks and tours, and can participate in exclusive activities such as a backstage tour of Xcaret park, a private dinner at Cenote Río Azul, or a private dinner on a Mayan Islet.
This international recognition underscores La Casa de la Playa’s commitment to excellence and celebrating the best of Mexico. More than just a place to stay, the hotel is a statement of how modern luxury should feel: genuine, artisanal, intimate, and with deep respect for the environment and the country’s cultural roots.
