Today, KAYAK is dropping a new suite of AI products to help make travel planning decisions faster, easier and more intuitive. These innovations are the result of extensive training of ChatGPT’s AI model on KAYAK’s proprietary database of billions of consumer travel queries.
At the forefront of today’s release is KAYAK PriceCheck, a new patent-pending price comparison tool. Anyone with KAYAK’s app can upload a screenshot of a flight itinerary from any site, and KAYAK will quickly check hundreds of sites to verify they’re getting a great price.
“With today’s launch of KAYAK PriceCheck, we’re the only leading metasearch brand letting users compare prices using only a screenshot,” said Matthias Keller, Chief Scientist & SVP of Technology at KAYAK.
Also launching today is Ask KAYAK – the company’s latest AI-driven innovation designed to improve and personalize the search experience. Ask KAYAK lets travelers use simple text entries to search and refine their results.
Wondering where to go with your family for spring break that’s less than 3 hours from NYC and will cost less than $300 per person? Just Ask KAYAK and you’ll get family-friendly destinations a short-distance away that fit your budget.
Travelers will also see a chat box in the results page where they can input their specific hotel, car or flight requirements. For example, they can enter “United, nonstop, morning departure, <$500” and quickly see their results. Ask KAYAK starts rolling out today and will soon be available to all users in the US, UK and Canada with more markets to follow.
“We’re diving deeper into solving complex travel issues more quickly and simply with the launch of Ask KAYAK,” said Keller. “The addition of free form search to apply filters makes it easy for travelers to get personalized results for their next trip.”
But wait, there’s more. KAYAK is also introducing the following new ways to make travel planning easier:
- Check the scores. Our Provider Quality Scores gives travelers greater confidence when booking a flight by rating providers against a set of quality factors (like price accuracy, customer service, fee transparency and customer satisfaction). Scores are for Online Travel Agencies (OTAs) only.
- Compare ticket options to get what you want. View all of your options even more easily, like what is and what is not included in your flight ticket, when deciding between a basic economy, economy, premium economy or business class ticket for your US domestic flight.
- KAYAK Trips – now with live updates. With a new simplified itinerary view, KAYAK Trips keeps all your travel plans in one place – no matter where you booked. Now, not only can you build your itinerary through automatic inbox syncing, but you can also get real-time travel updates on your home/lock screens (on iOS).
- Passwords are so 2023. Passkeys are a more secure and user-friendly way to sign in to KAYAK. In fact, since implementing passkeys and ditching passwords, KAYAK reduced the average time it takes users to sign-up and sign-in by 50%.
