The new security measures and hotel cleaning protocols implemented in the hotel sector following the global pandemic of COVID-19 have forced hotels to make notable changes to their processes and procedures.
All this situation has also accelerated the digitization process of numerous establishments, precisely because technology plays a fundamental role in this new reality.
In addition to social distancing and control and reduction of capacity in common areas, a new way of managing cleaning procedures has been added, both in rooms and in common areas. Without a doubt, one of the crucial aspects to ensure the well-being of both the guest and the hotel staff.
These new and more demanding cleaning protocols make a mobile app for hotels the ideal solution for procedures to be carried out in the most efficient way possible thanks to the digitalization of process management and control.
How a mobile app facilitates hotel cleaning protocols
According to a recent survey carried out by Pressplus Europe, a consortium created by the main European media to promote high-class hotels, hotel cleanliness is the aspect most valued by guests, regardless of the category of the hotel in which they stay.
A mobile app allows the guest to know at all times the state of cleanliness of both their room and common areas, facilitating and making the use of these areas safer. The solution also represents a significant improvement in the guest experience, since the hotel can clearly convey information about compliance with regulations and protocols that guarantee a covidfree experience.
And for the hotel staff? An app has the great advantage of being able to be used from any mobile device, so hotel staff will be able to access the state of cleanliness of enabled hotel areas no matter where they are. This is a clear advantage in coordinating these hotel cleaning protocols, and solving any unforeseen events that may occur.
