La Casa de la Playa adds a new chapter to its international trajectory by being distinguished by American Express as a Card Member Favorite, one of the most exclusive recognitions within Fine Hotels + Resorts and The Hotel Collection.
This distinction is granted exclusively to those properties that, following the direct experience of cardholders, receive consistent recommendations for their operational excellence, service coherence, and ability to anticipate the expectations of high-profile travelers. In Mexico, only a very limited number of properties have been included, underscoring the rigor and exclusivity of this designation.
Chosen by those who experience the stay
Curated by American Express Travel, Fine Hotels + Resorts and The Hotel Collection bring together an international list of high-end hospitality offerings, selected for the strength of their product, the value delivered to guests, and the consistency of their service. The Card Member Favorite recognition goes beyond an initial selection: it reflects the voice of travelers themselves, who recommend those places where care, personalization, and attention are experienced naturally.
Luxury expressed in every detail
Located deep within the Mayan jungle, facing one of the most iconic beaches in the Mexican Caribbean, La Casa de la Playa was conceived as an adults-only ultra-luxury sanctuary, where architecture, art, and nature exist in balanced dialogue. With 63 suites, each featuring a private pool and ocean views, the experience is shaped by intimacy, silence, and a close, attentive form of hospitality that accompanies guests at every moment.
Each room integrates handcrafted elements created by Indigenous and rural communities of Mexico — from pieces that evoke the Wixárika worldview and traditional textiles, to the iconic handwoven hammock — as well as unique details such as Aurelia jellyfish habitats, bred and cared for in the property’s marine life laboratory. Likewise, the personalized butler service reinforces an experience designed to be enjoyed without interruptions.
The art of attentive care at every moment
Personalized attention is one of the pillars that distinguish La Casa de la Playa. Under its Exclusively Your Way concept, each visit is tailored to the rhythms, interests, and preferences of each guest, giving rise to bespoke experiences where every gesture responds to a sensitive understanding of the guest.
This vision extends to its gastronomic proposal, led by its Gastronomic Collective, which brings together internationally renowned chefs such as Martha Ortiz, Andoni Luis Aduriz, and The Rivera-Río brothers, with culinary spaces that celebrate the cultural diversity of Mexico and its dialogue with the world. This is complemented by La Cava, featuring a carefully curated wine selection — mostly Mexican — and La Bodega, dedicated to national and international spirits.
Comfort that connects body, mind, and surroundings
Wellness holds an essential place within the experience. Muluk Spa, distinguished with Five Stars by Forbes Travel Guide, blends Mayan mysticism with contemporary techniques in an environment of absolute privacy. Its hydrotherapy rituals overlooking the ocean, salt and clay rooms, treatment cabins, and relaxation spaces are part of a comprehensive proposal designed to restore balance and serenity.
Added to this are exclusive experiences such as private dinners in cenotes, nighttime swims in underground rivers, ancestral purification ceremonies, and preferential access to Grupo Xcaret’s parks and experiences, always guided by a philosophy of personalization and respect for the natural environment.
A recognition that validates a vision
The Card Member Favorite distinction confirms that the property not only meets the highest international standards, but is also chosen and recommended by a global community of cardholders who value excellence, attention to detail, and the high perceived value throughout the stay.
With this recognition, La Casa de la Playa strengthens its position as one of the leading benchmarks of luxury hospitality in Mexico, reaffirming a vision where comfort, personalization, and cultural identity coexist in harmony.
